Why people leave Green SM
- Coverage is concentrated. Green SM covers four markets (Vietnam, Indonesia, Laos, the Philippines), and even inside those, the everyday driver pool is thickest in Hanoi, Ho Chi Minh City and a few Indonesian metros. Outside those corridors, the wait time grows.
- Limited secondary services. Where Grab and Gojek offer rides, food, mart, send, pay and rewards on a single account, Green SM stays mostly on rides and a narrower expansion set per market.
- Wait time during peaks. The fleet is growing but is still smaller than the established players, and during rush hour the match queue is longer for the same route.
- Brand newness. Customer reviews and the loyalty layer are thinner than the long-running competitors. Some users prefer the ecosystem they know.
- Service mix outside Vietnam. Bike, Express and Food services are mature in Vietnam but still rolling out elsewhere, which means an Indonesian or Filipino rider who relies on multi-modal delivery falls back to a competitor for those tasks.
If any of that pushes you to compare, here are 7 Green SM alternatives worth installing.
Which app should you choose?
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Grab if you want the deepest driver supply across Southeast Asia and use rides, food, mart and pay regularly.
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Gojek if you are based in Indonesia and want the strongest GoRide bike supply plus a separate wallet ecosystem.
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Bolt if you also travel to Europe or Africa and want a single account with a Bolt Green tier where available.
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inDrive if you want to set your own fare instead of accepting the upfront quote.
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Maxim if fixed-rate fares matter most. The lowest predictable price in many Vietnamese and Indonesian cities.
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Uber if you travel outside Southeast Asia frequently and want Uber Green for the EV-only trips abroad.
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Bluebird if you are inside Indonesia and want a metered taxi, including its growing hybrid and electric fleet.
Stay on Green SM if you live in Hanoi, Ho Chi Minh City, Jakarta or Bali and value the electric cabin, the predictable flat-fare model and the central driver training. The product fit for daily commuters in those metros is now real, not aspirational.
Comparison table
| App | Best for | Fare model | EV-only fleet | Coverage | Rating |
|---|---|---|---|---|---|
| Grab | SEA super-app | Upfront | Mixed | 8 SEA markets | 4.8 |
| Gojek | Indonesia super-app | Upfront | Mixed | ID, SG, VN | 4.7 |
| Bolt | EU plus Africa | Upfront | Bolt Green tier | 45+ countries | 4.6 |
| inDrive | Name your fare | Rider bid | No | 45+ countries | 4.7 |
| Maxim | Fixed-rate budget | Fixed | No | Global | 4.6 |
| Uber | Global account | Upfront | Uber Green tier | 70+ countries | 4.4 |
| Bluebird | Jakarta metered | Meter and flat | Mixed | Indonesia | 4.5 |
1. Grab -- deepest supply across Southeast Asia
Grab is the obvious move for anyone who likes Green SM’s electric cabin but needs broader coverage across the region. The driver supply is the deepest of any SEA app in Jakarta, Singapore, Kuala Lumpur, Bangkok and Manila, and Grab has begun publishing EV-only ride classes in selected cities, branded GrabCar Green. The integrated wallet, mart, parcel and rewards layer goes well beyond what Green SM currently offers.
The reason to keep Green SM installed alongside Grab is the all-electric guarantee. Grab’s mixed fleet means a quiet cabin is the norm for GrabCar Green but not for the base classes.
Advantages:
- Deepest driver supply in major SEA metros
- One account across eight markets
- Wallet, mart, parcel and rewards under one app
- 4.8 user rating
Disadvantages:
- Mixed petrol and electric fleet on base classes
- Surge during peaks and rain
- Home screen denser than Green SM
Pricing: Free, with city-set upfront fares.
2. Gojek -- Indonesia super-app with the largest bike supply
Gojek is the right second app for an Indonesian Green SM user. The GoRide motorbike supply in Jakarta and Bandung is the largest of any ride app, food delivery uses GoFood with its own wallet cashback, and the broader merchant ecosystem now covers electric scooter rentals through partner brands. Gojek’s electric ride class is still niche, but the supply argument is strong enough that many commuters keep Gojek for daily two-wheel trips and Green SM for the longer cabin trips home.
The cost is no all-electric guarantee on the standard classes and a busier home screen than Green SM.
Advantages:
- Largest GoRide bike supply in Indonesian metros
- GoPay wallet with its own cashback layer
- GoFood and GoMart for delivery
- 4.7 user rating
Disadvantages:
- Coverage outside Indonesia, Singapore and Vietnam thin
- EV class less developed than the bike supply
- Home screen denser than Green SM
Pricing: Free, with city-set upfront fares.
3. Bolt -- one account across Europe, Africa and parts of Asia
Bolt is a strong alternative for any Green SM rider who also spends time in Europe, Africa or parts of South Asia. Bolt Green is the dedicated electric ride class in selected cities and gives the same quiet-cabin experience Green SM offers, on a single global account. Bolt’s headline fares often sit below the SEA super-apps in markets where both operate, and Bolt Food handles delivery in cities where the service is active.
The reason to stay on Green SM at home is local supply and EV-first fleet guarantee, which Bolt only offers on the Bolt Green tier.
Advantages:
- Bolt Green electric tier in many cities
- One account across over 45 countries
- Lower driver commission than the SEA super-apps
- 4.6 user rating
Disadvantages:
- No service in Indonesia, Singapore, Vietnam or the Philippines
- Bolt Green availability varies by city
- Wallet not as deeply local
Pricing: Free, with city-set upfront fares.
4. inDrive -- name your own fare
inDrive lets riders propose the fare and lets drivers accept, counter or skip. In Vietnamese and Indonesian secondary cities where Green SM coverage is still growing, inDrive is the off-peak choice for short trips at predictable prices. The model also works for the airport-to-city run, where a fixed bid often beats Green SM’s flat-fare quote during off-peak windows.
The cost is a non-EV fleet and match times that can grow when the bid is far below market.
Advantages:
- Rider proposes the fare, no surge multiplier
- Single account across over 45 countries
- Lower driver commission than the super-apps
- 4.7 user rating
Disadvantages:
- Mixed petrol fleet, no EV guarantee
- Match queue can grow on aggressive bids
- No integrated wallet or food ecosystem
Pricing: Free, with the proposed fare and a small service fee.
5. Maxim -- fixed-rate fares without surge
Maxim posts a fixed per-kilometre rate per city and skips dynamic surge entirely. For commuters who run the same route twice a day, this predictability is the main selling point against Green SM’s flat-fare model, especially in Vietnamese provincial cities and Indonesian secondary metros where Green SM supply is still thin.
The fleet is petrol, so the quiet-cabin advantage of Green SM is lost, but the price gap during peak hours is real.
Advantages:
- Fixed rate per kilometre per city
- Motorbike, car and parcel in one app
- Lower commission to drivers
- 4.6 user rating
Disadvantages:
- Petrol fleet, no EV guarantee
- Match queue grows during peaks
- Wallet and rewards lighter
Pricing: Free, with city-set fixed kilometre rates.
6. Uber -- global account with Uber Green
Uber is the right install for any Green SM rider who travels outside Southeast Asia frequently. Uber Green is the dedicated low-emission tier across many North American and European cities and gives the same electric-only experience Green SM offers at home. The single account covers over 70 countries, and Uber Eats handles delivery in many of them.
Inside SEA, Uber is not the practical default. Driver supply is shallow or absent across Indonesia, Vietnam and the Philippines, where Grab and Gojek dominate.
Advantages:
- Uber Green tier in many cities
- Single account across over 70 countries
- Strong reserve and airport flow
- Uber Eats in many markets
Disadvantages:
- Shallow or absent supply across most SEA
- Higher headline fares than the super-apps in many cities
- No integrated local wallet
Pricing: Free, with city-set upfront fares.
7. Bluebird -- metered taxi with a growing electric fleet
Bluebird is the long-running Indonesian taxi brand that now operates a small but growing fleet of hybrid and electric cars alongside its standard meter cabs. For Indonesian Green SM users who want a metered fare with a known operator and the option to request an electric vehicle on supported routes, Bluebird is the practical backup. Airport counters in Soekarno-Hatta and Ngurah Rai also matter for inbound travellers who do not yet have a ride-hailing account set up.
The base petrol fleet remains the majority, so the all-electric guarantee Green SM offers is not the default here.
Advantages:
- Long-running Indonesian metered-taxi brand
- Growing hybrid and electric fleet
- Airport counter access in Jakarta and Bali
- Predictable customer service
Disadvantages:
- Petrol still the majority of the fleet
- Higher base fare than ride-hailing during off-peak
- Coverage outside major metros uneven
Pricing: Free, with metered or flat fares per route.
