Why people leave MakeMyTrip
- Convenience fees per booking. Comparison threads on TechnoFino and Reddit consistently show MakeMyTrip charging the highest published flight convenience fee among major Indian OTAs, ahead of Yatra, EaseMyTrip, Cleartrip, Goibibo, and ixigo.
- Last-minute price changes. Users report fares moving up between search and payment, particularly around payment-page timeouts.
- Customer support quality. Refund chases, hotel no-show disputes, and partial-cancellation issues land in repeated rounds with chatbots before reaching a human.
- Aggressive cross-product upsell. Holiday packages, MMTBlack tier prompts, forex, and EMI offers crowd the booking flow.
- Cashback and coupon claw-backs. Some promotions are reversed after cancellation in ways that are not always clear at the time of booking.
If any of that pushes you to compare, here are 7 MakeMyTrip alternatives worth installing.
Which app should you choose?
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Goibibo if you want the same group inventory with different offers. Often shows different cashback on identical bookings.
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ixigo if convenience fees and travel-mode breadth both matter. Lowest published fee among the major Indian OTAs in recent comparisons, plus trains, buses, and flights.
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EaseMyTrip if the lowest convenience fee is the deciding factor. Published structure undercuts MMT consistently.
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Yatra if you book travel through a corporate or business account. Strongest B2B integration in India.
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Cleartrip if you want a Flipkart-group app with cleaner search filters. Now part of the Flipkart ecosystem with shared rewards.
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Booking.com if you book international hotels and apartments. Larger global inventory than MMT for non-India stays.
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Agoda if you book extensively in Asia. Strongest hotel inventory across South-east Asia and Japan.
Stay on MakeMyTrip if you have MMTBlack tier benefits, value the depth of the holiday-package and forex products, or rely on the loyalty balance you have already accumulated. The ecosystem premium is real if you actually use it.
Comparison table
| App | Best for | Convenience fee | International coverage | Loyalty | Rating |
|---|---|---|---|---|---|
| Goibibo | Same group, different offers | Comparable | Yes | Yes | 4.5 |
| ixigo | Lower fee, multi-mode | Lowest among Indian OTAs | India + few intl | Yes | 4.8 |
| EaseMyTrip | Lowest published fee | Lower | India + intl | Yes | 4.5 |
| Yatra | Corporate travel | Comparable | India + intl | Yes | 4.3 |
| Cleartrip | Flipkart group | Lower | India + intl | SuperCoins | 4.5 |
| Booking.com | International hotels | N/A | Global | Genius | 4.6 |
| Agoda | Asia hotels | N/A | Asia + global | Agoda Cash | 4.5 |
1. Goibibo — same inventory, different offers
Goibibo sits inside the MakeMyTrip group but runs as a separate brand with separate offer cycles. Inventory is largely shared (the booking pipes are the same), but the cashback layer, the bank card discounts, and the seasonal promotions diverge on a given day. Power users keep both apps installed and check the same flight or hotel on each before paying.
The interface tilts toward hotels first, with flight and train booking sitting in the secondary tabs. For pure flight booking, MMT’s flow is tighter; for hotel-led trips with bus or train bolt-ons, Goibibo’s combo deals can land cheaper.
Advantages:
- Different offer rotation than MakeMyTrip
- Hotel and bus combo deals
- IRCTC authorised partner
- 4.5 rating
Disadvantages:
- Convenience fees comparable to MMT
- Customer support varies by region
- Hotel-first UI not ideal for flight-led bookings
Pricing: Free, with convenience fees and varying offers.
2. ixigo — lower fee, broader travel modes
ixigo’s convenience fee on flights is consistently among the lowest of the major Indian OTAs, and the app handles flights, hotels, and a path into AbhiBus group bus inventory. The Assured Flex add-on returns full refunds on cancelled flights with no questions asked, the Price Lock feature pins a fare for up to 14 days, and the live flight tracker is genuinely useful on travel day.
The trade-off versus MakeMyTrip is loyalty depth. MMTBlack and the long-tenure rewards balance can be significant for established users; ixigo’s loyalty layer is newer.
Advantages:
- Lower convenience fee than MMT in published comparisons
- Assured Flex, Price Lock, live tracker
- Multi-mode access via AbhiBus group
- 4.8 rating
Disadvantages:
- Loyalty system newer than MMT’s
- Marketing pushes for trains and buses
- Less depth on holiday packages
Pricing: Free, with lower convenience fees on flights.
3. EaseMyTrip — lowest published fee structure
EaseMyTrip publishes a convenience fee structure that undercuts MMT, Yatra, Cleartrip, and Goibibo. The app handles flights, hotels, buses, and holidays under one shell. Refund track record is stable and the booking confirmation flow is faster than MMT’s during peak windows. The brand has expanded internationally with offices in the UK, US, and UAE.
The reason to install EaseMyTrip alongside MMT is fee transparency. The reason not to is feature density: MMT does more around flight comparison, holiday packages, forex, and loyalty.
Advantages:
- Lowest convenience fee in the published comparison
- IRCTC authorised partner
- Stable refund track record
- 4.5 rating
Disadvantages:
- Less depth on holiday packages
- Smaller marketing-offer base than MMT
- Customer support smaller team
Pricing: Free, with lower convenience fees.
4. Yatra — best for corporate travel
Yatra has the strongest B2B travel infrastructure among Indian OTAs. The Yatra for Business product handles centralised travel reporting, GST invoices, approval workflows, and HR-system integration in ways consumer-first apps do not. Consumer flight, hotel, bus, and train booking sit alongside the corporate flows in the same app account.
For solo leisure travelers, MMT or ixigo offer better discounts. For travelers booking on company accounts or running travel desks, Yatra is the right tool.
Advantages:
- Strongest corporate travel features in India
- GST invoices and centralised billing
- Trains, flights, hotels, buses in one app
- Stable refund track record
Disadvantages:
- Consumer offers thinner than MMT
- Marketing offer rotation slower
- Smaller user base for crowd-sourced reviews
Pricing: Free, with convenience fees and corporate plans.
5. Cleartrip — Flipkart-group app with cleaner search
Cleartrip is now part of the Flipkart group and shares SuperCoin rewards with the broader Flipkart ecosystem. The app handles flights, hotels, trains, and buses, with a search and filter UI that returning users often describe as cleaner than MMT’s. Convenience fees are competitive and the no-questions-asked cancellation policy on selected fares is genuinely useful.
The reason to pick Cleartrip is the Flipkart account spillover: SuperCoins earned on travel can be spent on Flipkart shopping. The reason to keep MMT is depth of supplier inventory, particularly for holiday packages and forex.
Advantages:
- Cleaner search and filters than MMT
- SuperCoin rewards across Flipkart ecosystem
- Lower convenience fee on selected fares
- Flipkart account integration
Disadvantages:
- Smaller flight inventory than MMT for some routes
- Less depth on holiday packages
- Customer support varies by region
Pricing: Free, with convenience fees and SuperCoin rewards.
6. Booking.com — best for international hotels
Booking.com’s strength is the international hotel inventory. Apartment and aparthotel coverage is broader than MMT, free-cancellation rates appear on most listings, and Genius loyalty tiers deliver real discounts on repeat bookings. The app supports flight booking too, but the comparative advantage is clearly on the stay side.
For domestic India travel, MMT typically lands cheaper on a given hotel due to local supplier deals. For everything outside India, Booking.com’s catalogue is larger and the cancellation flexibility on most rooms is the differentiator.
Advantages:
- Largest global hotel and apartment inventory
- Free cancellation on most stays
- Genius loyalty tier discounts
- 4.6 user rating
Disadvantages:
- India hotel inventory often cheaper on MMT
- Flight feature less competitive
- Customer support hotline outside India
Pricing: Free, with stay-only fees.
7. Agoda — best for Asia hotel coverage
Agoda is owned by Booking Holdings but specialises in Asia hotel coverage. South-east Asia, Japan, Korea, Taiwan, and the Indian subcontinent are where Agoda’s price advantage shows up most reliably. The app also handles flights and a growing apartment inventory, and Agoda Cash credits accumulate across stays.
For domestic India MMT remains competitive; for trips through Bangkok, Bali, Tokyo, or Seoul, Agoda’s hotel pricing typically beats MMT and Booking.com on the same property.
Advantages:
- Strongest Asia hotel pricing
- Agoda Cash credits across stays
- Apartment inventory growing
- 4.5 user rating
Disadvantages:
- Customer support occasionally slow on disputes
- India inventory often cheaper on MMT
- Flight product less developed
Pricing: Free, with stay-only fees and Agoda Cash credits.
