Why people leave Lalamove
- Surcharges add up. Tolls, helper fees, multi-stop charges, waiting time, and peak-hour multipliers stack on top of the base fare. The booking page often understates what the final card statement will show.
- Driver supply gaps off-peak and outside city centres. Senders in suburban or rural pockets routinely wait 20 to 40 minutes for a match, and some bookings simply expire without an assignment.
- Vehicle category mismatch. Items that fit a van are sometimes assigned a motorcycle, or the driver shows up with a smaller vehicle than what was booked. The dispute flow is slow.
- Customer support is mostly chat and templated responses. Refunds for failed pickups can take days, and partial-delivery scenarios are not always handled cleanly.
- Coverage is uneven. Lalamove is dense in Hong Kong, Singapore, Bangkok, Manila, Jakarta, parts of mainland China, India, and parts of Latin America, but absent in many other markets where senders are looking for a same-day option.
If any of that pushes you to compare, here are 7 Lalamove alternatives worth installing.
Which app should you choose?
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Gojek if you are in Indonesia, Singapore, or Vietnam. GoSend covers instant motorcycle and same-day car courier inside one super-app.
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Grab if you are anywhere in Southeast Asia. GrabExpress sits inside the same app as rides and food, with the densest driver network in the region.
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inDrive if you want to set the price. Bid-and-pick driver model, with parcel and freight options in many countries.
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Deliveree if you ship larger loads or need scheduled freight. Specialist same-day logistics with vans and trucks.
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Maxim if you want low fares in Indonesia, Russia, the CIS, or parts of Latin America. Old-school rate card with bike, car, and parcel.
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Rappi if you are in Latin America. RappiCash and RappiFavor handle on-demand parcel and errand pickups across Mexico, Brazil, Colombia, and beyond.
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Uber if you live in a market with Uber Connect or Uber Package. Same-day phone-to-phone parcels at ride-hail prices.
Stay on Lalamove if you regularly book vans or trucks for moves and bulk shipments in a city where Lalamove has dense coverage. The vehicle range from motorcycle to truck inside one app is still hard to match.
Comparison table
| App | Best for | Vehicle range | Coverage | Pricing | Rating |
|---|---|---|---|---|---|
| Gojek | Indonesia super-app | Bike + car | Indonesia, Singapore, Vietnam | Algorithmic | 4.7 |
| Grab | SEA super-app | Bike + car | 8 SEA countries | Algorithmic | 4.7 |
| inDrive | Bid your fare | Bike + car + truck | 47 countries | Named fare | 4.8 |
| Deliveree | Heavy loads | Van + truck | 6 SEA + LatAm markets | Quote + fixed | 4.6 |
| Maxim | Low fares | Bike + car | 20+ countries | Fixed rate | 4.5 |
| Rappi | LatAm parcels and errands | Bike + car | 9 LatAm countries | Algorithmic | 4.5 |
| Uber | Phone-to-phone parcels | Car | Select global cities | Algorithmic | 4.4 |
1. Gojek — Indonesia super-app with GoSend
Gojek’s GoSend service is the first-call alternative to Lalamove inside Indonesia. The app lets you send instant motorcycle parcels under 20 kg or same-day car deliveries up to 50 kg, with live tracking, GoPay wallet integration, and the same driver pool that handles food orders. In Singapore and Vietnam, Gojek runs a tighter feature set but the courier flow is the same.
For senders who already use Gojek for rides or food, Gojek vs Lalamove is mostly about not opening a second app. The trade-off is the vehicle ceiling: GoSend stops at car-sized loads, so van and truck moves still need a logistics specialist.
Advantages:
- One app for rides, food, parcels, and payments
- GoPay wallet with cashback
- Dense driver supply in Jakarta, Bandung, Surabaya
- Real-time tracking and chat with the driver
Disadvantages:
- No van or truck option (car ceiling)
- Limited outside Indonesia, Singapore, and Vietnam
- Surcharges during rain and peak hours
Pricing: Free app, fares set by route and demand.
Bottom line: Pick Gojek if you live in Indonesia and your shipment fits inside a car.
2. Grab — GrabExpress across Southeast Asia
Grab is the densest driver network across Southeast Asia and the GrabExpress flow inside the consumer app handles same-day parcel pickup. Bookings cover bike, car, and in some markets a small van tier, with driver matching usually faster than Lalamove during peak hours. GrabPay handles the payment and the chat thread covers proof-of-delivery photos.
Grab vs Lalamove on parcel pricing usually comes out closer than expected, and Grab tends to win on match speed in cities with heavy ride demand. Senders moving large items still need Lalamove for the bigger vehicles.
Advantages:
- Densest driver network in Southeast Asia
- Same app as rides, food, and finance
- GrabPay wallet with promotions
- Live tracking and proof-of-delivery photo
Disadvantages:
- Limited or no van and truck tiers in many markets
- Surcharges during rain and rush hour
- Service fees stack on top of the fare
Pricing: Free app, fares set by route and demand.
Bottom line: Pick Grab if you ship parcels around a Southeast Asian city and you already use Grab for other things.
3. inDrive — name your fare for parcels and freight
inDrive expanded its name-your-fare model from rides to courier and freight in many of its 47 markets. You enter pickup, drop-off, and your offered price; drivers with matching vehicles bid back. For non-urgent jobs and over-priced city centres at peak hours, the named-fare floor often beats Lalamove’s surge.
inDrive vs Lalamove is mostly about the trade between price control and match speed. inDrive often comes out cheaper when you have time to wait for a counter-offer; Lalamove wins when you need the parcel moving in the next 15 minutes.
Advantages:
- Name your own price for parcel and freight jobs
- Choose your driver from a list of bids
- Freight tier in select countries
- 47-country footprint
Disadvantages:
- Match time depends on driver supply
- Parcel and freight tiers are not in every country yet
- Cash settlement still common in some markets
Pricing: Free app, fares negotiated between rider and driver.
Bottom line: Pick inDrive if you can wait a few extra minutes to set your own price.
4. Deliveree — vans, trucks, and scheduled freight
Deliveree is a same-day logistics specialist focused on the bigger end of the load spectrum. The app covers vans, pickup trucks, and full-size trucks across Indonesia, Thailand, the Philippines, Malaysia, Mexico, and Chile, with multi-stop bookings, scheduled jobs, and a quote-first pricing model that takes surge out of the equation.
Deliveree vs Lalamove for moves and bulk shipments is the head-to-head match-up most small businesses run. Deliveree usually wins on the larger vehicles and the upfront quote; Lalamove wins on motorcycle parcels and instant pickups.
Advantages:
- Vans, pickups, and trucks all in one app
- Quote-first pricing without surge
- Multi-stop and scheduled jobs
- Cash, card, or invoice payment
Disadvantages:
- No motorcycle option in many markets
- Coverage limited to Southeast Asia and parts of Latin America
- Driver supply thinner outside metro areas
Pricing: Free app, quote-based fares per booking.
Bottom line: Pick Deliveree if your shipment needs a van or truck and you want a fixed quote.
5. Maxim — low fares across Indonesia and the CIS
Maxim runs taxi, bike-taxi, car, and parcel services in 20-plus countries with a fixed-rate, low-commission model that consistently undercuts the algorithmic apps. In Indonesia, Maxim is the price-leader option for short-distance bike rides and small parcels; in Russia and the CIS, it is the everyday taxi app for commuters who do not want surge pricing.
Maxim vs Lalamove on small parcels often comes out 20 to 40 percent cheaper, depending on city. The trade-off is a smaller driver pool and a less polished customer-facing app.
Advantages:
- Often cheapest in the markets where it operates
- Low driver commissions, attractive for partners
- Bike, car, and parcel in one app
- Cash and card supported
Disadvantages:
- App design is more utilitarian than competitors
- Coverage outside Indonesia, Russia, and CIS is patchy
- Customer service via chat and email only
Pricing: Free app, fixed-rate fares per route.
Bottom line: Pick Maxim if you want the lowest fare for a small parcel in Indonesia or the CIS.
6. Rappi — Latin American parcels and errands
Rappi is the Latin American super-app, present in Mexico, Brazil, Colombia, Chile, Peru, Argentina, Costa Rica, Ecuador, and Uruguay. Beyond food delivery, RappiFavor handles on-demand parcel pickups and errand requests through the same courier network: ask the driver to pick up a forgotten phone, drop a document at an office, or queue at a pharmacy.
Rappi vs Lalamove only matters in the markets where both run, which is mostly Mexico and Brazil. Rappi tends to be the default in cities where its couriers already cover food, while Lalamove holds the larger-vehicle end.
Advantages:
- Pan-Latin American coverage
- RappiFavor handles errands beyond simple parcel pickup
- RappiPay wallet with cashback
- Dense courier supply in major LatAm cities
Disadvantages:
- No van or truck option
- Service fees stack on top of the courier fare
- Limited outside Latin America
Pricing: Free app, fares set by route and demand.
Bottom line: Pick Rappi if you live in Latin America and you want the local super-app for parcels and errands.
7. Uber — Connect and Package for phone-to-phone parcels
Uber Connect (in some markets called Uber Package) lets you send a small parcel between two addresses inside the same city using the standard Uber driver fleet. Live tracking is identical to a passenger trip. Service is available in selected US, Canadian, Mexican, Australian, Indian, and Latin American cities, and continues to expand market by market.
Uber vs Lalamove for phone-to-phone parcels only makes sense in cities where Connect or Package is live. Where it is, you get the convenience of an app you probably already have, at typical ride-hail pricing.
Advantages:
- Uses the existing Uber driver pool
- Same UI and tracking as a passenger trip
- Apple Pay, Google Pay, corporate billing
- Strong rider safety stack carries over
Disadvantages:
- Available in a limited list of cities
- Parcel size capped at car-trunk volume
- No multi-stop logistics tier
Pricing: Free app, fares set by route and demand.
Bottom line: Pick Uber if you live in a Connect or Package city and you only need to send a small parcel across town.
How to choose
Pick Gojek if you live in Indonesia and your shipment fits inside a car.
Pick Grab if you are in Southeast Asia and want the densest courier network alongside rides and food in one app.
Pick inDrive if you want to set your own price and you can wait a few minutes for a counter-offer.
Pick Deliveree if you ship vans or trucks and want a quote-first booking with no surge.
Pick Maxim if low cost is the priority in Indonesia, Russia, or the CIS.
Pick Rappi if you live in Latin America and want the regional super-app for parcels and errands.
Pick Uber if Uber Connect or Uber Package is live in your city and you only need a small parcel moved across town.
Stay on Lalamove if van and truck booking density in your city is the reason you opened it in the first place.
FAQ
Which Lalamove alternative is cheapest?
Maxim usually undercuts Lalamove on small parcels in Indonesia and the CIS thanks to its fixed-rate, low-commission model. inDrive can come out cheaper when you set your own fare during off-peak hours.
Which app handles van or truck shipments?
Deliveree is the closest specialist alternative for van and truck loads, with quote-based pricing across Indonesia, Thailand, the Philippines, Malaysia, Mexico, and Chile. Lalamove still has the broadest vehicle ladder inside a single consumer app.
Can Gojek or Grab deliver large items?
GoSend and GrabExpress cap loads at car-trunk volume in most markets. For furniture, appliances, or pallet shipments, you need a logistics specialist like Deliveree or Lalamove’s truck tier.
Is there a Lalamove alternative for Latin America?
Rappi covers parcel and errand pickups across nine Latin American countries through RappiFavor, and inDrive runs in many LatAm markets with a parcel tier. Uber Connect is live in selected cities including Mexico City and São Paulo.
Does inDrive really let me set my own delivery price?
Yes. The driver-side bidding model from inDrive’s ride-hail core is extended to courier and freight in many countries. You enter your pickup, drop-off, and offer; drivers either accept, counter, or skip.
Is Lalamove available in my city?
Lalamove operates in 14 markets including Hong Kong, Singapore, Bangkok, Manila, Jakarta, Kuala Lumpur, parts of mainland China, India, Mexico, Brazil, and parts of EMEA. Coverage inside each market is heaviest in major metros and thinner outside.
